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Privacy policy

How we handle your information

In plain words: what we collect when you use this site, why, who else handles it, and how to have it deleted.

Last updated: October 10, 2026.

This policy explains what Mission SEO collects when you use missionseo.com, why we collect it, who else handles it, how long we keep it and how to have it deleted. When it says “we”, it means Mission SEO.

Who we are

Mission SEO is an SEO and AI search consultancy with its head office on Richmond Street West, Toronto, ON M5V 0M4, Canada. For anything about your information, email dallas@missionseo.com or call +1 (437) 606-4040.

What we collect, and why

When you contact us

The contact form asks for your name, work email and company website, and, if you choose to give them, your phone number and a note on how we can help. We also note which page you sent it from. We use this to reply to you, to prepare for a call, and to keep a record of our conversation. We keep it on this site and copy it to HubSpot, the CRM where we manage our conversations with clients.

When you book a call

Once you have sent the contact form, you can pick a time for a call in a booking calendar run by HubSpot. It is filled in with the name and email you gave us; it may ask for anything else its booking form needs, and it records the time you chose. We use this to hold the call and to prepare for it. The booking is kept in our HubSpot account.

When you apply for a job

An application holds your name, email and where you are based; your phone number, links to your LinkedIn profile or portfolio and a cover note, if you give them; your CV, as a PDF or Word file; the role you applied for; and the time you agreed to us keeping it. We use it only to consider you for that role and, as the form says, for future ones.

When you subscribe to email updates

We keep your email address and where you signed up, and use them only to send the updates you asked for.

When you visit the site

Like every website, ours receives technical information with each visit: your IP address, your browser and the page you asked for. We use it to deliver pages, to keep the site secure and to stop abuse, such as a flood of form submissions from one address. We do not use it to build a profile of you, except as the Cookies section below describes: once you send the contact form, the visits HubSpot recorded are joined to the details you gave us.

Cookies

To see how people find us and whether our advertising works, the site runs tags from HubSpot, Microsoft and LinkedIn, as well as Google’s (below). HubSpot’s tracking code sets cookies that recognise your browser when you come back, and records the pages you visit and how you arrived, such as a search, an ad or a link. When you send the contact form or book a call, HubSpot joins that record to the details you gave us, so we know which of our pages and ads brought you. Microsoft Advertising’s tag and LinkedIn’s Insight Tag set cookies to measure whether our ads on Bing and LinkedIn lead to visits and booked calls. When you send the contact form, we also give Microsoft a hashed copy of your email address and phone number (a code made from them, not the details themselves), which it matches against its own records to tell us whether you came from one of our ads. Each company handles this under its own policy: HubSpot’s, Microsoft’s and LinkedIn’s.

This site uses Google Analytics and Google’s advertising tags. They set cookies to count visits, to see how people find us and which pages they read, and, when we advertise, to measure whether our ads lead to a booked call. Google receives your IP address, your browser and the pages you visit, and handles them under Google’s privacy policy; you can opt out of Google Analytics with Google’s browser add-on. We do not use them to identify you. The other cookies are the ones the site needs to work: our staff get a sign-in cookie when they log in to edit the site, and our hosting network may set a short-lived security cookie that tells people from bots.

The booking calendar is shown in a frame from HubSpot’s own website. Inside that frame HubSpot may set cookies of its own, to run the calendar and to recognise a returning visitor; they are covered by HubSpot’s privacy policy. Our own pages set only the cookies described above.

Who else handles your information

We use a small number of service providers, each only to run a part of the site for us:

  • Sevalla hosts the website, and stores uploaded files, such as CVs, in its Cloudflare R2 storage.

  • Supabase hosts the database that holds form submissions.

  • Resend sends our email: a note to our team when a form arrives, and the updates you subscribed to.

  • HubSpot is our CRM: it records visits to the site, keeps a copy of what you send through the contact form, runs the booking calendar and keeps the calls booked through it.

  • Google measures visits to the site and the results of our ads, through Google Analytics and Google Ads.

  • Microsoft and LinkedIn measure the results of our ads on Bing and LinkedIn.

They handle your information on our behalf and under their own security commitments. We do not sell your information, and we do not share it with anyone for their own marketing. We would disclose it only if the law required us to.

Our providers store your information in the United States. If you are in Canada or elsewhere, that means it is processed outside your country, and may be accessible to the courts and authorities there.

How long we keep it

  • Messages from the contact form: for as long as we are talking or working together, and for a reasonable time afterwards as a record of the conversation.

  • Calls booked through the calendar, and the copy of your message in HubSpot: the same as messages: for as long as we are talking or working together, and for a reasonable time afterwards.

  • Job applications and CVs: while we consider you and, because you agreed to it, for future roles, until you ask us to delete them or we no longer need them for hiring.

  • Email subscriptions: until you unsubscribe.

How we protect it

The whole site is served over HTTPS. Each CV is stored under a long random address that is never published on a page, in a sitemap or in an email, and our staff open CVs only through the signed-in editing system. Only people with a staff account can see form submissions, and staff passwords are stored as one-way hashes, never as the passwords themselves.

Your choices

  • Ask for a copy of the information we hold about you, have it corrected, or have it deleted: email dallas@missionseo.com. We reply within 30 days.

  • Withdraw your consent for us to keep a job application, at any time, the same way.

  • Unsubscribe from email updates with the link at the bottom of any of them.

If you are not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada, or to the data protection authority where you live.

Children

This site is for businesses and is not meant for children. We do not knowingly collect information from anyone under 16.

Changes to this policy

When we change this policy, we update this page and the date at the top.

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